Our Team

Meet our experienced FitFRAME team, from Personal Trainers, Sports Massage Therapists, Physiotherapists, Pilates Instructors and Conditioning Coaches.

A woman with shoulder-length red hair, wearing a black top, smiling and looking down. Claire, FitFrame

Claire Jacobs

LEAD PHYSIOTHERAPIST AND CERTIFICED PILATES INSTRUCTOR. MCSP, HCPC

Claire qualified as a physiotherapist in 2006.  Her focus is musculoskeletal physiotherapy, with particular interests in running-related injuries, lumbopelvic pain and Women’s Health. 

After working in the NHS Claire worked as a physiotherapist at one of the worlds leading physiotherapy and pilates institutions (APPI), and managed its flagship clinic in Hampstead, London.  She has presented courses to health professionals on both pilates and Womens Health.

Claire's favoured approach in physiotherapy is to complement manual therapy with a robust and individualised exercise and rehabilitation programme to ensure recovery is maintained in the long term, and also that the client enjoys an overall improvement in their wellbeing.

Claire's areas of special interest come in part from personal experience.  She is a former international runner having competed for Great Britain at World and European Cross Country Championships; and completed in her debut marathon in Valencia 2023 in a time of 2:40.22.  Her approach in assisting runners is often to utilise movement analysis to understand not just the symptoms but more importantly the biomechanical causes of injury, which can then be addressed.  

Claire started developing particular expertise in Womens Health in 2008.  She is now also a mum of two.  Having faced her own post-natal challenges she is particularly rewarded by utilising her professional expertise to help other mums.

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    Emily Smith

    PHYSIOTHERAPIST - MCSP, HCPC

    Emily qualified as a Physiotherapist from The University Of The West Of England in 2017. Since qualifying, Emily has worked in multiple areas within the NHS as well as privately and is able to offer both MSK and Womens Health specific Physiotherapy.

    Emily has a specialist interest in pregnancy related back and pelvic girdle pain and is also qualified in pregnancy massage.

    Emily has excellent manual therapy skills including deep tissue sports massage and acupuncture.

    In her spare time, Emily enjoys spending time with her adored cocker spaniels and riding her horse.

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    Jamie Llewellyn

    CONDITIONING COACH

    With over 20 years of experience in the fitness industry, I am known for delivering transformative results through a holistic approach to health and performance. Specializing in strength training, functional fitness, and athletic conditioning, I have successfully coached clients across all levels— from complete beginners to competitive athletes.

    What sets me apart is a philosophy that training the body goes hand-in-hand with training the mind. Whether it’s building strength, improving mobility, or mastering endurance, each program is designed to unlock both physical potential and mental resilience. I integrate a wide range of training styles—resistance training, HIIT, mobility work, and recovery techniques—tailored to each individual’s needs, goals, and lifestyle.

    Passionate, knowledgeable, and committed to long-term success, empowering clients not just to look better, but to live better—stronger, more focused, and more confident in and out of the gym.

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    Ben Durham

    PERSONAL TRAINER

    Ben uses a passionate and empathetic approach to his training, he calls upon his 23 years experience to support clients to thrive both physically and mentally, whilst having fun.

    Ben enjoys working with clients on building strength, movement and weight management for those living with comorbidities. Supporting elevated blood pressure, high cholesterol, bone health and diabetes plus more.

    Ben is a specialist in exercise for living with Parkinson’s Disease and training support for Cancer Rehabilitation.

    Qualifications

    - Level 4 in Exercise Referral for Cancer Rehabilitation (Wright Foundation)
    - GP Referral Exercise and Rehabilitation Specialist (Wright Foundation)
    - Level 3 in Personal Training
    - Level 3 in Nutrition
    - Level 3 Diploma in Trainer Assessing (CAVA)
    - Level 3 in Education and Teaching (EAT)
    - Level 2 in Neuroplasticity (Parkinsons Disease Programme)
    - OTAGO Exercise Programme Leader (strength and balance)

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    Sam Godden

    PERSONAL TRAINER

    I have worked within the health and fitness Industry for over 10 years originally teaching classes both indoors and outside. 

    Over the last 5 years I have focused more on 2 different areas

    Sport, primarily running and triathlon. Working with people to improve performance as well as injury prevention.

    Women’s fitness. Working alongside new mums or expectant mum’s to help them continue exercising as well as be as strong and healthy throughout their pregnancies that they can be. 

    There is also an influx of women looking to strength train now which is wonderful to see. Working alongside these women has become a real passion.

    Qualifications

    - Level 3 Personal Training
    - Running/triathlon coaching
    - Pre and post natal exercise
    - Group exercise/outdoor fitness

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    Oliver Graham

    SPORTS MASSAGE THERAPIST & PERSONAL TRAINER

    Oliver is a fully qualified Sports Massage Therapist and has worked with ITV, England Athletics and local rugby clubs.

    A keen sportsman himself, Oliver has competed in the 2024 British Olympic trials and 2023 British Championships where both times he made the final in his discipline, Hammer throw.

    With Oliver's own personal career in athletics he has had the opportunity to work with some of the UK's best Sports Therapists who inspired him to take up a career in the same field. Oliver is always looking for ways to develop and add more skills to his roster.

    Oliver believes that soft tissue manipulation can be useful in a large array of rehab and can aid with pain management. He also believes it is useful to reduce risk of injury and can improve the speed of recovery.

    Oliver also provides expert Fitness instructing for people who are looking to either start in the gym or build back up post Physio Rehab.

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    Lucy Bridle

    PHYSIOTHERAPIST & SPORTS MASSAGE THERAPIST - MCSP, HCPC

    Lucy graduated in BSc Physiotherapy from the University of East Anglia in 2023. She also has a diploma in sports massage gained in 2021, since then she has spent lots of time working with patients through injury management and prevention, a highlight of that being her work with premier league referees on a weekly basis in Norwich to ensure injury prevention and optimal recovery.

    She currently works in the NHS, and has experience in a wide variety of specialities, but will now be spending the majority of her time in the newly built elective orthopaedic centre in Colchester, rehabilitating people with post-operative hip and knee replacements.

    In 2024 she ran the London Marathon which inspired her love for running! In her free time she enjoys going to the gym to support her running, but also trying out different sports such as climbing, pilates and surfing. She looks forward to combining her passion with her career and supporting others through their own journeys.

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Client Testimonials

  • “Claire Jacobs' expertise helped me to recover fully from 2 operations to my back and leg, which meant I had to spend 5 months in bed. My Consultant and GP had not expected me to recover so quickly and the fact that I did was down to Claire. She was kind and supportive and nothing was too much trouble. She even told me that once she was awake at 3am working out a way that I could get out of bed without pain (and she did find a way). She has an up to date and in-depth knowledge of both physiotherapy and Pilates, which is invaluable. Having recovered both I and my husband continued doing Pilates with her. I was so impressed that I recommended her to two friends who also used her and recovered from their injuries. I recommend her wholeheartedly.”

  • “I went to Emily for a postpartum check up and was suffering with hip/lower back pain. Her expertise made a difference from the first session and I've never had something make such a direct and clear impact on my life quite so quickly. She was also able to explain why I was feeling certain things in a way that gave me confidence through knowledge of what was happening in my body. I'd highly recommend everyone to seek out a physiotherapist like Emily for any women's health issue.”

    Megan Newton

  • “Claire's assistance as a Physiotherapist and Pilates Instructor was a great help to stay in shape and she was much nicer about it than my Marine Sergeant Instructors!”

    Former Marine Corps Captain

  • “Have received excellent treatment and advice from Emily at FitFRAME Physio. Have always felt comfortable and have made steady progress. An oasis of calmness. Treatment has made a noticeable difference to my mobility.”

    Isa Graham

  • “Claire is an outstanding and highly professional Physiotherapist who provided me with a perfectly tailored programme that literally got me walking again. Following a sports injury that resulted in a torn calf, Claire worked with me over four months to gradually transition from crutches to learning how to walk all over again. I highly recommend Claire who impressed me greatly with her clinical knowledge, skill in creating and adapting an exercise programme that felt challenging yet manageable throughout the course of treatment, and ability to engage, support and motivate moving on to a full recovery. Truly 5/5 star service!”

    Paul Raspin

  • “My one-to-one Pilates sessions with Claire were both fun and effective! And after I had shoulder surgery I really appreciated her warm and sympathetic manner whilst administering excellent physio rehab. I can’t recommend her highly enough.”

    Lesley Bailey

  • “My daughter had a sports massage from Lucy this weekend and she was absolutely excellent! Outstanding friendly attitude, made her feel immediately at ease. Great job! Another excellent addition to the FitFRAME team!”

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